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Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 08:44
by Southside_Bobby
Before 9 AM I started refreshing the page. By the time "buy it" buttons finally appeared, the K1 parking was already sold out.

I bought Grandstand/ski ticket package for Sunday. But only after getting locked up and then booted out of the checkout five times, having to redo the whole process each time.

Sorry, the fact that we could expect heavy demand doesn't excuse K or their website. If their system can't handle a ticket sale of this scale, they should upgrade it or use a third party ticketing system.

Anyway, if anybody ends up with a K1 lot pass for Sunday that they aren't going to use, please keep me in mind. Thanks.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 08:44
by Guy in Shorts
Mister Moose wrote:Very buggy. Took over 6 tries plus a password change. It kept logging me out or losing the order. Finally success. Grandstand both days.

Pro tip from last year:
Bring a foam pad to sit on. The bleachers are both wet and cold.

As of 9:30am the parking passes and VIP are sold out.
You may have had to deal with bugs but at least you remained dry.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 09:00
by boston_e
Southside_Bobby wrote:Before 9 AM I started refreshing the page. By the time "buy it" buttons finally appeared, the K1 parking was already sold out.

I bought Grandstand/ski ticket package for Sunday. But only after getting locked up and then booted out of the checkout five times, having to redo the whole process each time.

Sorry, the fact that we could expect heavy demand doesn't excuse K or their website. If their system can't handle a ticket sale of this scale, they should upgrade it or use a third party ticketing system.

Anyway, if anybody ends up with a K1 lot pass for Sunday that they aren't going to use, please keep me in mind. Thanks.
I experienced similar. Had both grandstand tickets and a parking passes in my card 3 times and each time I clicked on the "complete purchase" button It returned me to the log in page.

I did end up getting grandstand tickets but it is very frustrating to have had parking passes in my cart 3 times without being able to purchase them. Hopefully after a year of experience they will be more organized with the shuttle process this year.... and have a few more shuttles on Saturday.

And the same... if anyone ends up with Saturday parking passes they are not going to use, keep me in mind.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 09:07
by Todd
K should outsource the ticket / parking sales next year to an outfit with expertise in handling bursty, high volume transactions.

They can't afford to build this capacity in house and they can't afford to continue alienating K regulars with the purchasing fiasco of the past two years.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 09:14
by daytripper
I would complain to K and see if they do anything to compensate you. I am sure the are aware of the problem and they should at least give the affected people some free lift tickets or food vouchers or something.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 10:34
by brownman
Apparently Tood, they CAN afford to alienate regulars.
.. Don't build it, they will come .. :sad:

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 10:41
by madhatter
brownman wrote:Apparently Tood, they CAN afford to alienate regulars.
.. Don't build it, they will come .. :sad:
maybe gruber can help?

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 11:27
by 180
I got weekend parking passes right at 9am, no issues.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 11:29
by Todd
brownman wrote:Apparently Todd, they CAN afford to alienate regulars.
.. Don't build it, they will come .. :sad:
I'm holding out hope that things will improve for next year based on what they learned today and last year.

Every time I see Solimano picking up garbage or talking to guests, I'm reminded of how K has improved since the Nyberg years.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 11:42
by madhatter
just like a radio station call in ya takes yer chances and hope yer the right number caller...

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 13:32
by snow4all
Got 3 grandstand tix for each day. In and out seamlessly. Glad to see things SOLD OUT. Now let's get some snow on the way!!

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 17:58
by Codensnow
Guy in Shorts wrote:100 club members were awarded two free grandstand tickets for being such loyal Killington fans. The lucky 21 members of the 500 club (making the 100 club for five years) were gifted two VIP tickets for the event. Amazing gesture for the most loyal Killington fans. Love this place.
Many thanks to Mike and his fantastic Team. Bring on the World Cup!!
What? I didn't see anything about this on the killington website. Does anyone know how 100 club members get the two free grandstand tickets?

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 7th, '17, 18:11
by ME2VTSkier
180 wrote:I got weekend parking passes right at 9am, no issues.
You got lucky then, supposedly they were sold out by 9:04

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 8th, '17, 18:16
by Guy in Shorts
Codensnow wrote:
Guy in Shorts wrote:100 club members were awarded two free grandstand tickets for being such loyal Killington fans. The lucky 21 members of the 500 club (making the 100 club for five years) were gifted two VIP tickets for the event. Amazing gesture for the most loyal Killington fans. Love this place.
Many thanks to Mike and his fantastic Team. Bring on the World Cup!!
What? I didn't see anything about this on the killington website. Does anyone know how 100 club members get the two free grandstand tickets?
You should have gotten an E-Mail from Amy Laramie (Mike's assistant) on Wednesday. Check your junk mail folder.

Re: World Cup tickets go on sale September 7 at 9AM

Posted: Sep 8th, '17, 18:37
by skiadikt
Guy in Shorts wrote:
Codensnow wrote:
Guy in Shorts wrote:100 club members were awarded two free grandstand tickets for being such loyal Killington fans. The lucky 21 members of the 500 club (making the 100 club for five years) were gifted two VIP tickets for the event. Amazing gesture for the most loyal Killington fans. Love this place.
Many thanks to Mike and his fantastic Team. Bring on the World Cup!!
What? I didn't see anything about this on the killington website. Does anyone know how 100 club members get the two free grandstand tickets?
You should have gotten an E-Mail from Amy Laramie (Mike's assistant) on Wednesday. Check your junk mail folder.
hadn't heard about this. very cool but no email here.