Highway Star wrote:
Everyone has internet. If you're stupid enough to pay $105 for a walk up ticket, you're stupid enough to wait in line for it.
Exact opposite. If you're stupid enough, wealthy enough, or impulsive enough to pay $105 for a walk up ticket, there should be hot cider and a mini muffin for every $105 ticket, with some nearby back-up to open up another window when needed.
A lot of discounted products you still have to go to a ticket window for... many are not direct to lift.
Even if you purchase a ticket online a few days before, or off of liftopia, don't you still have to go to the window to get a lift ticket.
No, you can go to Killington Grand counter with the receipt 24/7 and they'll print it out for you...
True, but I bet 90% of the people who have these would not know to go to the Killington Grand... they will go to a ticket window.
My point more though, was that Highway Star said people were stupid for waiting to pay walk up rate, and I bet that most (or at least many) were not paying walk up rate but rather waiting to have these types of tickets printed out for them.
brownman wrote:Of course, some would maintain that all this will change as of 1/20/17.
Absolute Greatness .. Yeah Baby
Secondarily, why would they want to lose that 'touch point' with Guest Services ?
On the whole, KambASSadors don't provide the desired level of personal attention.
Most people avoid them, because they smell from not washing those stinky and ugly jackets. Put them to work at the ticket window. Beyond that, they simply drain revenue.
Seriously....you make HersheyHighwayStar sound like a Rhodes Scholar....pretty sure Ambassadors CANNOT do anything Vermont Board of labor would see as a paid job....and the BRAND NEW coats smell?....rave on.....
Highway Star wrote:
Everyone has internet. If you're stupid enough to pay $105 for a walk up ticket, you're stupid enough to wait in line for it.
Exact opposite. If you're stupid enough, wealthy enough, or impulsive enough to pay $105 for a walk up ticket, there should be hot cider and a mini muffin for every $105 ticket, with some nearby back-up to open up another window when needed.
A lot of discounted products you still have to go to a ticket window for... many are not direct to lift.
Even if you purchase a ticket online a few days before, or off of liftopia, don't you still have to go to the window to get a lift ticket.
No, you can go to Killington Grand counter with the receipt 24/7 and they'll print it out for you...
True, but I bet 90% of the people who have these would not know to go to the Killington Grand... they will go to a ticket window.
My point more though, was that Highway Star said people were stupid for waiting to pay walk up rate, and I bet that most (or at least many) were not paying walk up rate but rather waiting to have these types of tickets printed out for them.
I went the ticket route this season instead of a season pass. I contacted K to see if I could pickup my tickets somewhere else late night Wed. instead of going to the ticket window or kiosks the next morning because I thought it would be a holiday zoo and I just didn't want to deal with it. I ran in around 10 PM and was out in 5 minutes with my tickets. You are right unfortunately that a lot of people just don't know and will go to the ticket windows to get their tickets in the morning. Just gotta take a few minutes to pick up the phone or email the resort for this info.
brownman wrote:So .. .
Smells like Piddle must be one of 'em.
True, they don't do much of anything.
Their standard response to a question is .. Duh.
Piddle is likely right about Assdoors doing the ticket window work.
Prolly fat fingered some card transactions and crashed the billing system.
Yes...Piddle is likely right. VERY often so. While they seem to be out....doing what they love ( yup...for gratis...)....trolls such as yerself...sit like monday mornin quarterbacks....not doing much at all. Check. MATE.
skacosta wrote:As I post this have been sitting on line for 35 minutes at sky ship ticket window because only have one salesperson here. My guests are getting a great first impression. There is another middle aged employee just standing doing nothing other than keeping line in order. Embarrassing. Why is my beloved resort run like a 3rd world country?????!!!!!
No disrespect. If you plan on skiing or bringing guests why not learn how to operate at your "beloved resort". K tickets are available on the cheap if you buy early. Express passes are another route. Killington Grand is another option as Reno pointed out. To wait in line for a paper ticket is just dumb. Its like showing up at 9 a.m. and being upset you have a little walk to the lift. You sir are also an ass for calling your ignorance of how to operate at Killington mismanagement. Your failure is not Killingtons failure. Buy a big boy pass next year if you love the place so much. Again I mean this with no disrespect.
skacosta wrote:As I post this have been sitting on line for 35 minutes at sky ship ticket window because only have one salesperson here. My guests are getting a great first impression. There is another middle aged employee just standing doing nothing other than keeping line in order. Embarrassing. Why is my beloved resort run like a 3rd world country?????!!!!!
No disrespect. If you plan on skiing or bringing guests why not learn how to operate at your "beloved resort". K tickets are available on the cheap if you buy early. Express passes are another route. Killington Grand is another option as Reno pointed out. To wait in line for a paper ticket is just dumb. Its like showing up at 9 a.m. and being upset you have a little walk to the lift. You sir are also an ass for calling your ignorance of how to operate at Killington mismanagement. Your failure is not Killingtons failure. Buy a big boy pass next year if you love the place so much. Again I mean this with no disrespect.
Any less "disrespect" and you'd just call him "schmuck".
"Abandon hope all ye who enter here"
Killington Zone
You can checkout any time you like,
but you can never leave
"The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function" =
F. Scott Fitzgerald
"There's nothing more frightening than ignorance in action" - Johann Wolfgang von Goethe
yiddle on da fiddle wrote:Yes...Piddle is seldom right. VERY often wrong. While they seem to be out....doing what they love ( yup...for gratis...)....trolls such as yerself...sit like monday mornin quarterbacks....not doing much at all. Check. MATE.
Yo .. nice selfie
That ain't check .. mate.
All you did was queen your pawn.
True Samaritans don't need no stinking jacket.
Try asking Tom Kibbie about 'gratis'.
skacosta wrote:As I post this have been sitting on line for 35 minutes at sky ship ticket window because only have one salesperson here. My guests are getting a great first impression. There is another middle aged employee just standing doing nothing other than keeping line in order. Embarrassing. Why is my beloved resort run like a 3rd world country?????!!!!!
No disrespect. If you plan on skiing or bringing guests why not learn how to operate at your "beloved resort". K tickets are available on the cheap if you buy early. Express passes are another route. Killington Grand is another option as Reno pointed out. To wait in line for a paper ticket is just dumb. Its like showing up at 9 a.m. and being upset you have a little walk to the lift. You sir are also an ass for calling your ignorance of how to operate at Killington mismanagement. Your failure is not Killingtons failure. Buy a big boy pass next year if you love the place so much. Again I mean this with no disrespect.
Really? You're sounding like an ASS.
It's an effiing ticket window! Why would he need to learn how to "Operate" any different. It's a pretty basic function that a ticket window has... It's to effing sell tickets! Why else would one go to a Ticket Window? Why should it be more obvious to go somewhere other than a Ticket Window to purchase a TICKET in a reasonable amount of time?
Not to mention... where are the non-regulars daytrippers being directed to go to purchase their dayticket? Killington needs massive amounts of these people purchasing AS MANY TICKETS AS THEY CAN SELL to survive. Should be going the extra mile to scoop up all the money people are willing to spend. Otherwise, forget about seeing anything other than half-assed improvements for the winter season.
skacosta wrote:As I post this have been sitting on line for 35 minutes at sky ship ticket window because only have one salesperson here. My guests are getting a great first impression. There is another middle aged employee just standing doing nothing other than keeping line in order. Embarrassing. Why is my beloved resort run like a 3rd world country?????!!!!!
All ticket window issues aside, if you were so concerned about your guests' experience, why did you feel the need to remove yourself from your guests by sticking your nose in your phone in order to air your grievances to your KZone "friends" (from what I see, there aren't many).
Instead, why didn't you, I don't know, make your guests feel like they were having a good time even while waiting in a line (try things like tell jokes, ask questions, etc. etc).
brownman wrote:Of course, some would maintain that all this will change as of 1/20/17.
Absolute Greatness .. Yeah Baby
Secondarily, why would they want to lose that 'touch point' with Guest Services ?
On the whole, KambASSadors don't provide the desired level of personal attention.
Most people avoid them, because they smell from not washing those stinky and ugly jackets. Put them to work at the ticket window. Beyond that, they simply drain revenue.
How does an unpaid volunteer drain revenue?? Meant to quote this not PM you
brownman wrote:Of course, some would maintain that all this will change as of 1/20/17.
Absolute Greatness .. Yeah Baby
Secondarily, why would they want to lose that 'touch point' with Guest Services ?
On the whole, KambASSadors don't provide the desired level of personal attention.
Most people avoid them, because they smell from not washing those stinky and ugly jackets. Put them to work at the ticket window. Beyond that, they simply drain revenue.
How does an unpaid volunteer drain revenue?? Meant to quote this not PM you
I'm guessing they'd have to shell out for the free passes they receive. Is that a revenue drain? Not sure... Would K hire employees to do the same in their place? At what cost? How many ambassadors are there? How would K do without them?
